Exactly how your price is built, who charges each part, and when it becomes final.
Your total cost is made up of two separately charged parts:
Your total = airline fare (charged by the airline's system via our partner) + our service fee (charged by us), and you authorize both exact amounts in writing before any charge is made.
The airline fare includes the base fare and mandatory taxes and fees. It typically does not include optional extras, which the airline charges separately, such as:
These optional charges are set and collected by the airline and are outside our control.
Unless stated otherwise, amounts are quoted in U.S. Dollars (USD). If your card settles in another currency, your bank may apply conversion or foreign-transaction fees that we do not control.
Fares change until a ticket is issued. The fare in your quote is confirmed only when you authorize the charges and the ticket is issued. If the fare changes during this process, we will notify you and ask you to confirm the new amount before proceeding.
If an obvious pricing error occurs, we may correct it or contact you to confirm the corrected amount before any ticket is issued. We will not charge you more than the amount you authorized.
Our service fee is always disclosed to you in your quote, before payment, as a distinct line separate from the airline fare. See our Payment Policy and Taxes & Fees for more.
Questions about this policy? Contact SL Distributors LLC (DBA AirfareHub) at support@airfare-hub.com, +1 (844) 442-0202, or 261 Griffith Street, Jersey City, NJ 07307. Support hours: Mon–Sun, 8:00 AM – 12:00 AM ET.